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Unleashed Software

Training Consultant (Fixed Term Contract)

Customer Engagement – Takapuna, Auckland
Department Customer Engagement
Employment Type Contractor
Minimum Experience Experienced

Unleashed Software (that’s us) has recently celebrated 9 years in business. We are a cloud-based inventory management software that supports small to medium sized businesses and we've been fortunate enough to pick up some fabulous accolades over the years.

Our current Training Consultant is off on maternity leave at the end of this year to embark on an exciting new journey! So we are now on the look-out for someone to step up and take charge of this fixed-term role.

As a Training Consultant in our Customer Engagement team you are part of the wider operations group that supports the Unleashed inventory management cloud SaaS solution and our customers, partners and employees. 

This role is both unique and crucial. We know that our users need the right training delivered in the right way to support them as they learn about, work with and extend their knowledge of our product...this is where you come in!

This is a 12 month fixed-term contract role. You will work with senior stakeholders in the business to develop a training strategy that reflects the needs of target training segments and takes into account what we currently do and a blueprint for the future. You will also plan training activities alongside the activities of the Marketing, Sales, Product and Services Team, collaborating strongly to support reuse and synergies in communication approach and delivery. We see Training management as including the design, creation, maintenance, review and retiring of training assets. 

The nature of our product also means you must be comfortable in a digital world, with responsibility for the Online Unleashed University and video tutorials as well as conducting live webinars - so very important you aren't shy! 

It's also important to us that you are always learning and feel happy taking manageable risks, expect and interpret feedback on your performance and have an open mind for personal training (we don't mean press-ups) and development as opportunities arise. 

Experience Required: 

  • 4+ Years managing and/or delivering exceptional training and learning materials
  • At least 1 year developing training programs for software products or similar
  • Successful presentation experience to medium sized groups (20 +)
  • Experience communicating with people from all walks of life 

If the above sounds like you and you are looking for a challenging and rewarding role then get in touch, and apply today via our website  https://www.unleashedsoftware.com/,  whilst you are there you can also have a quick look at what life at Unleashed is like by watching our Video.

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  • Location
    Takapuna, Auckland
  • Department
    Customer Engagement
  • Employment Type
  • Minimum Experience
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